Last updated: February 27, 2023
Kids LUV® Juice (“Kids LUV®,” “we,” “us,” or “our“) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website kids-luv.com (the “Website“), purchase our products, or otherwise interact with us.
Key Points
- We collect personal data to provide and improve our products and services. We may also use your data for other limited purposes, always with your consent.
- We only collect the minimum amount of data needed for the specified purposes.
- We do not sell your personal data to third parties.
- You have rights over your personal data, including accessing, amending, and deleting it.
Please take the time to read this Privacy Policy carefully. If you have any questions or concerns about our use of your personal data, please contact us at [email protected].
What Data We Collect and How We Use It
Data You Provide to Us
Account Registration: When you create an account on our Website, we collect your name, email address, phone number, and account password. This allows us to create and manage your account, and provide you with features such as saving your shopping cart, expedited checkout, and managing your preferences. Your email address and password are used to authenticate you when you log in.
Purchases: When you purchase products on our Website or over the phone, we collect your name, billing address, shipping address, email address, phone number, and payment card information. This allows us to process and fulfill your orders, as well as notify you of your order status and contact you about your purchases.
Marketing Communications: With your consent, we may collect your email address and phone number so we can send you marketing communications like product updates, special offers, and newsletters. You can opt out of marketing communications at any time through your account settings or by contacting us.
Surveys: Occasionally we may ask you to complete surveys that we use for research purposes. Your participation is completely voluntary. Any information you provide will be used only in aggregate form, and only to improve our products and services.
Sweepstakes/Contests: For some sweepstakes, contests, and other promotions, we may require you to provide information like your name, age, address, and email address for eligibility screening, winner selection, prize fulfillment, and notification. This information is generally requested only when you choose to participate in such an offering.
Website Usage: We automatically collect data about your interactions with our Website, including which pages you visit, the referring website, your IP address and general location, and the device and browser you use. We use third-party analytics tools like Google Analytics to gather this data. It helps us evaluate visitor behavior, identify bugs, and improve the user experience on our site. This data is collected anonymously and is not linked to your account or personal information.
Data from Third Parties
We may receive personal data about you from third party sources, which we add to the other data we collect. For example:
- Social media platforms can provide us with information from your public profile when you interact with our social media pages, as permitted by their privacy policies and your privacy settings. This may include your username, comments, likes, status updates, and more.
- Marketing partners and advertisers may share information with us related to your engagement with their ads, email offers, or services. We use this to better understand the relevance and effectiveness of ads and offers.
- Public databases can provide demographic data to help us better understand our customers and tailor our products, services, and marketing.
- Joint marketing partners who you’ve authorized may share information with us related to joint promotions or offerings.
We only use third party data in compliance with applicable laws and regulations, and we secure your consent where necessary. The data is combined with the information we collect directly from you to help enhance and customize your experience with Kids LUV® Juice.
How We Share Your Data
Kids LUV® does not sell your personal data to third parties. The personal data we collect is only used by us and our service providers to deliver, analyze, and improve our products and services. We only share your data in the following circumstances:
- With service providers: We partner with companies who help us operate, provide, improve, deliver, and communicate our products and services. This includes payment processors, shipping carriers, email service providers, cloud hosting services, and more. Access to your personal data is limited only to what is reasonably necessary for the provider to perform these services on our behalf. Service providers are prohibited from using data for their own purposes or sharing it with others.
- Completed transactions: Certain information, such as your name, may be provided to other parties involved in your transactions, such as sellers, buyers, or charities. This includes order fulfillment, charitable donations, review posting, and payment processing.
- Legal requirements: We will disclose your personal data if required by law or to comply with a court order, subpoena, warrant, legal process, or other governmental request. We may also share data to exercise or enforce company rights, property, or safety, or the rights, property, or safety of others.
- Change in ownership: If Kids LUV® undergoes a business transaction like a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets, your data may be shared with the other parties involved. Your data would remain subject to the promises in this Privacy Policy.
- With your consent: Other than the cases outlined above, we will not share your personal data with any other third parties without your consent.
Data Retention
We only retain your personal data as long as necessary to accomplish the purposes outlined in this policy, as required by law, or as appropriately archived for historical records or other legitimate purposes. For example:
- Account information is kept for as long as your account is active. If your account becomes inactive due to prolonged inactivity, we may delete the account and associated data after a reasonable period of time.
- Marketing data is retained until you unsubscribe or opt out.
- Order data is kept for 6 years from the date of purchase for accounting and warranty purposes.
- Survey & contest data is discarded shortly after the survey or contest ends, unless you provide consent for us to retain the data for an extended time.
Your Privacy Rights
At Kids LUV® Juice, we respect your right to access and control your personal data. Here are the choices we make available:
- Access your data: You may submit a request to access your personal data that we hold. You will be required to verify your identity before we fulfill your request.
- Amend your data: If your personal data is inaccurate or incomplete, you can make a request to have it amended. You will need to provide supporting documents or information showing the correct data.
- Delete your data: You may contact us to request the deletion of your personal data, subject to certain exceptions allowed by law. This may include account profile data, marketing data, order history, etc.
- Object to processing: If you would like us to stop processing all or some of your data, you can make a request. We will honor your request unless we have a legitimate overriding interest for the processing.
- Withdraw consent: If you had previously given consent for us to process your personal data, you have the right to withdraw that consent at any time. We will honor your preferences going forward.
- Portability: You may ask for a copy of your personal data for your own purposes. We will provide this to you in a commonly used, machine readable format.
To make a request related to your personal data, please contact us indicating your specific request. If you have an account, you may also be able to access and modify some of your data through your account settings.
Important Disclosures
International Data Transfers: We operate globally, which means your personal data may be processed in countries that have different data protection standards than your own. We only make these international transfers in legally compliant ways, including certification under frameworks like the EU-US Privacy Shield, EU Standard Contractual Clauses, Binding Corporate Rules, and consent.
California Residents: The California Consumer Privacy Act provides additional rights to know, delete, and opt out of sale, as described in our Notice to California Residents.
Children’s Privacy: Our products are not designed for or marketed to children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete the information as soon as possible. Please contact us if you become aware that a child has provided us with personal information.
Do Not Track: Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. We do not currently respond to browser “Do Not Track” signals. To control the data we collect, you can use the other tools provided in this policy.
External Links: Our Website and communications may contain links to other sites not owned or controlled by Kids LUV® Juice. We are not responsible for the privacy practices of those sites. We encourage you to be aware and read the privacy policies of each site that collects your personal information.
Security: We use reasonable physical, technical, and administrative safeguards to protect your personal data. However, no method of transmitting or storing data is ever completely secure. If you suspect any unauthorized access to or use of your data, please contact us immediately.
Changes to this Policy: We may change this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If we make significant changes, we may provide additional notice to you (such as adding a statement to our homepage, sending you an email notification, or posting a message in your account). Your continued interaction with us after the changes come into effect signifies your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, comments, or concerns related to this Privacy Policy or our data practices, please contact us at:
Kids LUV® Juice
[email protected]